The product description promised:
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Swarovski Elements is the premium brand for the finest crystals manufactured by Swarovski! As the designers' choice since the founding of the prestigious company, Swarovski Elements provide the latest on-trend crystal innovations in jewellery and accessories
Classic set includes a stunning pendant necklace and stud earrings - both pendant and earrings are adorned in multi-coloured Swarovski Elements and set in classic 18K rose gold
What was delivered
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Cheap and nasty chinese knock off. Not rose gold and not swarovski crystal (the packaging just says 'crystal' and the rest of it is in chinese). There was no invoice delivered with the product; after emailing them twice and being ignored; my sister was finally able to get hold of someone to be told she must now pay to courier it back to them before they will refund her. It's absolutely ridiculous.
They completely misrepresented the product and then make it almost impossible to get hold of them and then expect you to cover the cost because of their unethical business. I will NEVER use them again and I will let others know.
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