Complaint / review / scam report
Disgusting attitude to customers
This lady by the name of Maria calls me today to advise me of a shortfall of a measly R3000 and when I try to ask more questions about the shortfall amount and where it came from she cuts all my questions with an answer she thinks I was going to ask for. She did not even give me time to speak and had a disinterested undermining tone! This is not the way to deal with customers especially from a collections point of view as I also work for a head office of a bank. I felt so degraded by her tone and lack of respect as though I have been running away from these fees when its the actual companies fault that bills the medical aid incorrectly!!!!
Members, of group Guest
, can not leave comments on this publication.
on our website, it will take a few seconds.