AfricaComplaints.com » Health & Medicine » Complaint / review: Coco Rico - Bad Acccomodation | #36329

Coco Rico
Bad Acccomodation

We were not happy with the accommodation. On trying to contact the owners we found out that they were in Cape Town and could not be reached. Tried to find alternative accommodation but Ponta is fully
booked at that time of year and we had travelled all the way from Jhb with two weeks of supplies.
- the shower in the en suite bedroom (no hot water)
- the fan in the bedroom that does not have aircon (it is mounted in such a
way that when turned on, it bangs around making a noise no one could
possibly be expected to sleep with)
- the water tanks (the bathing and cleaning water from your water supply was
brown and polluted by your unkept tanks, it smelt metallic) We were even told that they cant wash the white clothes as it is too dirty.
- the aircon in the en suite bedroom (which started malfunctioning and had
to be turned off for a full day before functioning again)
- the door handle on the door leading into the passage (which fell off
making it impossible to close that door in order to trap the cool air into that section of the house)

We tried to take it up with the owners with no success. All has been paid and therefore no recognition of the poor state of the house.

Date:

Company: Coco Rico

Country: Mozambique   City: Ponta Do Ouro

Category: Health & Medicine

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