I WAS ADMITTED INTO THE NEWCASTLE PRIVATE HOSPITAL IN SEPTEMBER 2013. I NEEDED TO GO FOR A C.T SCAN WHICH I PAID CASH FOR AS AUTORISATION FROM MY MEDICAL AID WAS TAKING A BIT LONG. AFTER I WAS DISCHARGED I SENT IN THE INVOICE AND RECEIPT TO MY MEDICAL AID TO CLAIM BACK MY FUNDS. A FEW DAYS LATER I RECEIVED A CLAIM STATEMENT FROM THEM SAYING THAT THIS INVOICE WAS CLAIMED FOR BY VAN VEIJEREN AND PARTNERS. I WAS TOTALLY CONFUSED! WHY WOULD THEY CLAIM FOR AN INVOICE THAT HAS ALREADY BEEN PAID AND WHY WASNT I REFUNDED.. WHEN I CALL THE ACCOUNTS DEPARTMENT TO ENQUIRE, A VERY RUDE MELANIE FITCHAT INFORMED ME THAT THEY HAVE MANY PATIENTS WITH CREDIT BALANCES AND DO NOT HAVE THE TIME TO CALL EACH ONE. SO WHAT HAPPENS TO ALL THOSE FUNDS?? AND TO ALL THE PATIENTS WHO ARE NOT AWARE OF DOUBLE PAYMENTS?? I SENT AN EMAIL TO THE SUPERVISOR, HANNEKIE PRINSLOO ON THE 12 DECEMBER 2013 MAKING HER AWARE OF WHAT IS GOING ON AND INCLUDED MY BANKING DETAILS FOR THE REFUND BUT I HAVE NOT RECIEVED ANY REPLY OR RESPONSE AND NEITHER HAVE I RECEIVED MY MONEY!!! THIS IS MY B00K IS THIEVING AND I AM ABSOLUTLY DISGUSTED
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