I refused to stay for my treatments for the following reasons:
- FIRSTLY, I WAS "GREATED" BY A MEMBER OF STAFF WHO WAS IN THE PROCESS OF EATING A BOILED EGG, WHICH STARTED SPITTING OUT HER MOUTH AS SHE TRIED TO SPEAK, HER ENGLISH WAS HORENDOUS AND I COULD BEARLY UNDERSTAND WHAT SHE WAS SAYING, EVENTUALLY I GATHERED THAT I MUST SIT AND WAIT INSIDE.
- THE LOUNGE AREA WHERE SHE TOLD ME TO SIT WAS FILTHY, THE COUCH WAS BROWN AND STAINED AND SO WAS THE CARPET.
- THERE WAS A WHOLE LOT OF SHOUTING GOING ON IN ANOTHER ROOM, WHICH IS NOT A GOOD IMPRESSION EITHER.
- THE SAME WOMAN CAME BACK, SHOWED ME THROUGH TO A TREATMENT ROOM.
- MUMBLED SOMETHING ABOUT LYING DOWN ON THE BED ON MY FRONT.
- I THEN ASKED WHO WAS DOING MY TREATMETS, SHE SAID SHE WAS. THAT IS WHEN I ASKED TO SEE THE MANAGER.
- THE SO CALLED THERAPIST LOOKED LIKE SHE NEEDED A BATH & A CHANGE OF CLOTHING, THERE WAS NO WAY I WAS PREPARED TO RECEIVE TREATMENT FROM HER, SHE DIDN'T EVEN INTRODUCE HERSELF OR EVEN OFFER ME A GLASS OF WATER.
- THEN THE SO CALLED 'MANAGER' ARRIVED, WEARING PAJAMA PANTS.
- THERE WAS NO WAY I WOULD TRUST ANYTHING USED DURING MY TREATMENTS WITH THE STATE OF THE PLACE.
I AM DEMANDING A FULL REFUND
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