AfricaComplaints.com » Health & Medicine » Complaint / review: Kingsway Spa & Guesthouse - Worst Spa experience | #81634

Kingsway Spa & Guesthouse
Worst Spa experience

We recently purchased a package from Groupon for a Spa treatment and accommodation at Kingsway Spa in Rivonia and experienced the following disappointments which contributed towards creating the worst experience at any SPA/Guesthouse that I've ever been to.
* The therapists, save from being very polite, were very inexperienced and the massage treatment received was nothing close to a Thai massage. My therapist kept on glancing over at her colleague to see what to do next.
* The exfoliation treatment was very rough which resulted in scabs all over my body.
* The Guesthouse which boasts 4 stars was ill kept and our room was tiny. The bathroom door was broken. The fridge wasn't working and we had no DSTV. No one at the lodge was able to assist us with any of our complaints or problems.

Date:

Company: Kingsway Spa & Guesthouse

Country: South Africa   City: Rivonia

Category: Health & Medicine

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