AfricaComplaints.com » Health & Medicine » Complaint / review: Lancet - Lancet this is unacceptable! | #201121

Lancet
Lancet this is unacceptable!

I had a test done 2nd March 2012, that I paid for. Several months later, a lady called me from Lancet informing me that I had 2 outstanding bills with Lancet, I never received an invoice for one bill & the second one I had paid in full before receiving the service. This week, I received a message from ITC-BA that I had been handed over. I emailed Lancet a copy of the payment for the first invoice & informed them that my medical Aid does not reimburse expenses over 6 months old for the 2nd Invoice.. The ITC-BA keep sending me texts daily & a rude lady told me they will not stop...

Lancet, can you explain why you never sent me an invoice for the R400.90 in good time, (even as we speak I don't have it)... and why I would make a payment of R386.80 & you are not aware? I sent an email & have not received a response...

Date:

Company: Lancet

Country: South Africa   City: Fourways Life Hospital

Category: Health & Medicine

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