Mbizi Caravan Lodge
The least welcoming response to a booking enquiry

You couldn't possibly have written a less welcoming response to a booking enquiry. Copied and pasted directly from Mbizi's mail:

Good Day

You cannot book from the 9th as we do not break up our weekend.
I do have chalets available.
Availability changes by the minute.

Please complete the attached client information for IN FULL if you want to make a booking.
Without the exact information as to how many persons and the nights you want to book
I cannot assist, as the availability changes by the minute.

Thank you
Mbizi Call Centre

How about this Mbizi?

I would love to help you. I do have chalets available but I just need to know which dates you would like to book. Please could you respond as soon as possible as availability changes rapidly.

If you want any other help with how to actually provide service Mbizi, you just let me know.