My friend says he never received a statement in three years from Netcare911, nor was a claim made by Netcare911 to the medical aid for transport by ambulance, yet Netcare911 caused an adverse listing on his credit bureau. Why does Netcare allow this?
Oh before you respond, let me help u with this answer:
"Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on 0860 638 2273 / 0860 Netcare.
The Netcare Customer Service Team "