AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Vitality & Vitality Mall - Wrong product information given | #191600

Discovery Vitality & Vitality Mall
Wrong product information given

I was offered a few years ago (Jan 2010) that the healthy food benefit could be removed from my Discovery credit card and that I would then receive a healthy benefits card that I can use instead. I did not go with this option at the time. When I called in today to switch to this option I was told by the lady that that is not how it works, as I have a credit card I must use it. So now, if I do not have money available on my credit card I do not quality for this discount? It seems a bit unfair to me. I was told by Gugu that the only way this is possible is if i close my Discovery credit card. WTH?

Please urgently sort it out that I can still get this benefit without buying the products on my credit card just like people who does not have the option?

call ref: 2976131981

Date:

Company: Discovery Vitality & Vitality Mall

Country: South Africa   City: Vitality

Category: Health & Medicine

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