AfricaComplaints.com » Health & Medicine » Complaint / review: Netcare - Bad Attitude, Bad Service | #116530

Netcare
Bad Attitude, Bad Service

My Mother was in the ICU for 20 days. One day in die Medical Ward 5 and they total neglected her. Drip into veins. Drip is leaking, they only replace plaster around drip, never take a look way??? My Moms veins is so fragile because of the 20 days in ICU. Meds, blood ext. in veins and that made her veins very weak. They drip was on 150 MM per hour. How can they put it so high??? She never received the water what we asked for the afternoon at 16:00 she received it only after 20:00? My mother is very weak she needs help to go to the toilet, she rings the Bell they take to long and every time it is to late??? When I spoke to the Sister at 20: 00 Visit she never answer me she looks me straight in my eyes and walked away!!! She just remove the drip and walked away? At 17:00 my mother received her food and again they took to long and she wet the bed, at 20:00 me and my sister had to clean her, they never responded to the bell? How can this happen in a Private Hospital?

Date:

Company: Netcare

Country: South Africa   City: Montana Hospital, Pretoria

Category: Health & Medicine

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