AN ADVISOR FROM THE SAMSUNG SERVICE & REPAIR CALL CENTRE WAS NOT ABLE TO ASSIST US & GAVE US AS LITTLE ASSISTANCE AS A 10 YEAR OLD WOULD IN REPAIRING OUR WASHING MACHINE, THIS RESULTED IN A FLOODED HOUSE & WET CARPETS & OTHER ELECTRONICS. ANY ASSISTANCE WOULD HAVE BEEN APPRECIATED & WOULD HAVE HELPED TO AVOID THE COSTLY EXCERSISE OF CLEANING A FLOODED HOUSE. I AM VERY UNPLEASED WITH THEM & WOULD LIKE TO TAKE THIS MATTER FURTHER.
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