AfricaComplaints.com » Education & Science » Complaint / review: StratCol - Unauthorised Debit Order (Zingzilla) | #93147

StratCol
Unauthorised Debit Order (Zingzilla)

On 19 April 2013 i received an sms on my fone notifying me of a debit order of R299.99 by a company called Zingzilla. I dont know this company so I immediately went to the Capitec Kuruman branch to try and reverse this transaction. They told me they cant. I must first call Zingzilla so that they stop the debit order from their side and also give me a letter/confirmation that they do not know me. So they gave me the contacts details for Stratcol, I called Stratcol and they gave me four different numbers for Zingzilla and the numbers are saying the subscriber is unavailable, only one is ringing and the lady told me it is the reception and I should keep calling the other 3 numbers that dont go through. Even today I havent been able to get hold of Zingzilla and I informed StratCol. I cannot fold my arms and wait for Zingzilla to keep on taking money from my account because they are not picking up their fones. The lady I spoke to was so rude and she told me that I am wasting my time calling StratCol, i should call zingzilla and sort this out with them. I have never heard of a corporating with the victims to stop. I need Stratcol to stop these corns from taking money frm me
(Report edited by Hellopeter.com)

Date:

Company: StratCol

Country: South Africa   City: Head office

Category: Education & Science

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