» Clothing & Footwear » Complaint / review: Khomotso and his manager - Poor customer service | #338131

Khomotso and his manager
Poor customer service

On the 21 July 2022 I visited Markham tzaneen mall Agatha street (Danie Joubert str). I was doing my shopping until I came across a certain jacket, that jacket was on special it was 500 according to the red sticker so I went to tills to pay, the guy called khomotso it was my cashier the guy scanned that jacket. The jacket came out to be 630 instead of 500 on the sticker, so I asked him why the sudden increase of 130 instead of 500, khomotso told me that he's new so let him call the management to assist us. The manager came and started yelling at us saying it's not his fault people do misput wrong price and the is nothing he can do about. I asked nicely why are shouting instead of us communicating calm for us to find a solution. Yoh the manager insulted us and told us to leave his shop coz he won't give us that jacket with 500 it's not his fault that his stuff misput the prices therefore the guy left us standing there he went back to his office he refused to give us his name. What kind of manager he is, being rude to customer is totally wrong and I won't rest until I put him in his place. And the cashier guy was nice but he refused to give us his manager's name. And I end up buying that jacket with 630 instead of 500 I'm disappointed and hurt


Company: Khomotso and his manager

Country: South Africa   Region: Limpopo   City: Tzaneen
Address: Shop 19 tzaneen mall Agatha street (Danie Joubert str)
Phone: 0860576576

Category: Clothing & Footwear


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