I had to send my car in for repair two weeks ago. They collected the car from my house, and delivered it to me on a Sunday, on their own time. I really appreciated it. Each time i dealt with them, I was greeted with a smile. Even though I might have been a pain with all the phone calls about the ...
Took my car in 5/04/2013. Paul the owner barely discussed the problem or solution gave me a verbal quote of the top of his head and rushed back to his Audi customer that was definitely higher priority. I then waited for 10 minutes at a window to book my car in while Monique wrote her jobs on her ...
On 26 March 2013 I posted urgent documents to Pretoria via Speed Services. I paid for and sent them OVERNIGHT. I specifically asked for confirmation that it would be an overnight service and was assured it was. On 28 March 2013 I telephoned a customer service agent and was told that due to the ...
I enquired about the X1 with BMW Melrose arch in Feb 2013. I saw this car on the internet and went the following day to enquire about it and submitted all the necessary documents for finance. Ever since that day the guy i was dealing with never bothered to tell me if i got approved or not, ...
Miway insurance booked a rental car from tempest while my car was in for repairs. I had to pay a 500 rand petrol fee, and it was arranged that I would be given a car with a full tank of petrol. When I return the car, they would fill up the car and refund me the balance of the 500 rand. When I ...
I have been a BMW client for 18 years, but after the response I recently got from the parts manager of Leo Haese when trying to request that they take my car in and find a fault that they had failed to correct on two previous occasions, when I queried that Leo Haese could only service my vehicle ...