AfricaComplaints.com » Cars & Transport » Complaint / review: Audi South Africa - Efuse to repair clutch UNDER WARRANTY | #62807

Audi South Africa
Efuse to repair clutch UNDER WARRANTY

TOOK MY VEHICLE TO AUDI SANDTON FOR SERVICE AND COMPLAINED OF STICKY CLUTCH PEDAL.(PEDAL WAS GETTING STUCK)
GOT CAR BACK SAME TIME AND WAS TOLD THAT I HAD TO BRING CAR BACK FOR CLUTCH A MONTH LATER AS THIS WAS EARLIEST APPOINTMENT.
MY SON COLLECTED THE CAR AND ABOUT A WEEK LATER THE CAR WAS NOT DRIVABLE AS THE CLUTCH HAD FAILED COMPLETELY. I CALLED AUDI AND PLEEDED WITH WORKSHOP MANAGER TO BOOK CAR IN .
HE DID SO TELLING ME THAT HE DID NOT KNOW WHEN HE WOULD ATTEND TO THE CAR . OVER A WEEK LATER I RECEIVED A QUOTE FOR R16000.00 AND A REPORT STATING THAT WE HAD DAMAGED THE CLUTCH AND THAT WE ARE LIABLE TO PAY.
THE CLUTCH WAS DAMAGED FURTHER AS THEY HAD GIVEN US THE CAR BACK WITHOUT WARNING US NOT TO DRIVE VEHICLE. IF THE CAR WAS NOT DRIVABLE IT SHOULD HAVE BEEN KEPT ART AUDI UNTIL THEY COULD REPAIR IT.
NEVER HAD A PROBLEM DRIVING BMW FOR 15 YEARS.

Date:

Company: Audi South Africa

Country: South Africa   City: SANDTON

Category: Cars & Transport

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