Complaint / review / scam report
Audi South Africa
Clutch Fairlure

After driving 400 km from Bfn to Jhb, whiles driving in Randburg my Audi A4, 2013 model with 9000'm on the clock just started loosing power. I pulled of the road and tried putting into first gear, the clutch pedal did not realese, I tried thie a few times and still got the same result. I phoned roadside assist which only arrived 6 hours after my first call. My car was taken to Audi Fourways, who inturn lost the car. Even though it was delivered to the premises. 2 Weeks after this incident Fourways phones me and informs me that I need to pay R28000 to get the car fix. The damage to the car is due to the way I drove the car. Never before have I ever had clutch issues. I started a process with Audi Sa the holding comp of the warrenty. This was to no avail.. Till this day my car is still at Fourway. The dealership have offered me a discount on the initial price but it is stillR26000. Audi clearly has a clutch issue but they do not want to admitte it. Their service stinks and I am going back to BMW.
Date:

Offender: Audi South Africa

Country: South Africa   Region: All Country   City: Randburg, Audi Fourways

Category: Cars & Transport

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