AfricaComplaints.com » Cars & Transport » Complaint / review: Bp Southern Africa - WRONG FUEL IN CAR - LEFT ME STRANDED | #320227

Bp Southern Africa
WRONG FUEL IN CAR - LEFT ME STRANDED

I am very irate. Last night my hubby stopped to put in fuel... at BP Morning Hills at around 16:20. He asked for fuel, paid and then left. As he got onto the highway at Van Buuren, the car started jerking... and losing power. The car eventually died and left him in the middle of the highway... in peak hour traffic.
He then realised that they had put in the wrong petrol - they had put in unleaded 93, instead of DIESEL!!! My car is diesel - with stickers all over the petrol flap and cap!!! TWO STICKERS INFACT
My car had to be towed to Hyundai, as it wont start - it is dead. only knows what damage has been done... We got home after 7 after having the car towed, when we leave work at 4!!!
I tried to call the petrol station last night - but the number does not exist (011 450 3717) so I called customer care this morning @ around 8:23 and spoke to Veron. Veron told me to hold on and then I heard a male voice say I start @8:30 to which Veron took my details and was told Zandisi will call me back... well its 9:07 and nothing... so much for customer care!!!
Considering I have no car because of your mess!!!
Irate is an under statement
Leanne

Date:

Company: Bp Southern Africa

Country: South Africa   City: Morning Hills

Category: Cars & Transport

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