AfricaComplaints.com » Cars & Transport » Complaint / review: Engen Petroleum - Disgusting Attitude and Bad Service | #301276

Engen Petroleum
Disgusting Attitude and Bad Service

I went to Engel Allandale Convinience Centre last night 07/01/2014 to fill fuel, I asked the petrol attandant Philim to fill my tank full, as he was busy filling my car i then told him i'll go pay inside the shop since i wanted some few things in the shop so i will swipe once, I got to the cashier who looked like he has never smiled in his entire life, without even greeting me, i then told him i want to payfor my items and the fuel on pump no7 as Philim told me, he replyed and said there's 2 amounts which 1 is mine, i say Pump number 7 he looks at me like am mad or something, i then ask him how will i know because am not in car and i left philim filling the car how will i know how much my tank will cost, He rudely said i must go out and check the amount on the pump, i was shocked non the less i went and check for him (Now i was doing his job for him) i was so embarased as he made me look like an infront of customers. this guys does not have a clue what customer service is and he was like he's doing me a favour by being there, I'll never ever set my foot to that station ever! i cant stand be treated like a street beggar while paying my own hard earned money. HE'S SO RUDE

Date:

Company: Engen Petroleum

Country: South Africa   City: Allandale Convenience Ce

Category: Cars & Transport

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