AfricaComplaints.com » Cars & Transport » Complaint / review: Mafikeng Auto - No customer care at all | #272085

Mafikeng Auto
No customer care at all

I bought a 2nd hand 2011 Corsa Utility from Nissan SA t/a Mahikeng Auto in September 2013 with 30000km on the clock. Aftet using it for a few weeks i realised that the radio installed was not fully functional, the inside light was faulty, the reverse lights were not working and the door rubbers and pedal covers were falling off.

I reported my concerns to Mandisa Skisazana who is the sales lady that was very happy to clinch a sale with me when i bought the car. She promised to come fetch the vehicle for repairs on more than 5 times but never pitched up, last week i called her on 21/11/2013, more than a month since i have been preaching my concerns to her and she promised me that Jaco will contact me the following day 22/11/2013 as she will not be available or she will contact me on Monday 25/11/2013 to fix the car, as expected she did not even send an sms or make the call she promised. It is now the 29/11/2013 and she has not contacted me while i have to pay the bank for a scrap vehicle.

I then remembered that on collecting the car, no pre-delivery inspection was done on the car as i was also a bit excited on my new car hence there are so many errors on the car.
(Supplier name changed from Nissan South Africa to Mafikeng Auto by Hellopeter.com) Mafikeng Auto)

Date:

Company: Mafikeng Auto

Country: South Africa   City: Mafkeng Auto - Mahikeng

Category: Cars & Transport

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