I rented a vehicle from Thrifty at the Port Elizabeth Airport. On my return to the airport on Sunday 2013-11-03, I filled the vehicle with petrol right at the entrance to the airport and drove about 200m to where I handed the vehicle back to Thrifty Car Rental. When I received the final invoice 3 days later on 2013-11-06, I was charged for an additional 13, 33 liters of petrol.
In total the company defrauded me of more than R190-00 for fuel they couldn't have put into the vehicle as it was already full. Despite me having a petrol slip as proof that I filled the vehicle literally minutes before it was returned to Thrifty, they still have an attitude of "I don't believe you"
What is worse is the attitude of the personnel who made me out as a .