AfricaComplaints.com » Cars & Transport » Complaint / review: Europcar - Overcharged | #225513

Europcar
Overcharged

Please be CAREFULL of Eurocar's 'billing'.
I collected a rental car after 7 on 27 Sept 2013 at lanseria and returned it before 23:00 at OR Thambo on the SAME day. I arranged to do this AND paid extra for his service/proveledge. They are now charging me for 2 days.
I have sent a number of e mails and all i get is automated responses with NO actual response.
They have you HOSTAGE as they have ALREADY taken a large deposit and you have to wait (I'm STILL waiting after 1 FULL week) for them to refund the deposit.
BEWARE of incorrect biling and NON refund of deposits.
Dissapointed

Date:

Company: Europcar

Country: South Africa   City: Gauteng

Category: Cars & Transport

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