AfricaComplaints.com » Cars & Transport » Complaint / review: Peugeot South Africa - Faulty vehicle after service at 20 000 kms | #199129

Peugeot South Africa
Faulty vehicle after service at 20 000 kms

Took me 2 weeks to arrange for a service on my Peugeot 3008. After booking the workshop manager resigned. Complained about suspension / steering rack as well as driver mirror to be raplaced. Was confirmed to be done under warranty (6 weeks). After service the car started displaying -- Check Cooalant level -- but all levels were fine as checked by numerous garages. I was told it is only a sensor and that would be done at the same time as suspension and mirror. On phoning and requesting callbacks on numerous occasions the vehicle has now showed STOP and the temp needle in the red. With the 3rd Workshop Manager now they apparently have no recollection of any complaints or mirror or suspension faults. Peter, the manager, has the attitude I have ever seen (eating sandwiches while talking to me) as he thinks he is doing me a favour. It took them 10 minutes to get Peugeot assist's phone number and I had to arrange the tow-in etc myself. I have phoned again this morning to get some feedback but was told they will get back to me with a jobcard and the costs to me.
need to get hold of me AS THE VEHICLE IS UNDER WARRANTY WITH A MAINTENANCE PLAN. I am not paying anything.

Date:

Company: Peugeot South Africa

Country: South Africa   City: Centurion

Category: Cars & Transport

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