» Cars & Transport » Complaint / review: Rex Diff & Gearbox - Unacceptable service from Rex Diff & Gearbox Boks | #174111

Rex Diff & Gearbox
Unacceptable service from Rex Diff & Gearbox Boks

Our car was sent to Rex Diff and Gearbox (RDG) on the 27th March 2013.The technician at RDG did an investigation and it was found that the 4x4 transfer box was damaged. Which they replaced. After 5 weeks I went to collect my car on 10th May 2013.WHAT A SHOCK WHEN I WENT TO COLLECT MY CAR! The fuel gauge wasn't working, the 4x4 LED was flickering, the ABS LED was lit and the car was in 4x4 High and I could not get it in 2x2 high. JP at RDG response was, they did not work on the electronics and that it was an electronic problem and that I have to take the car to an auto electrician. I refused. The car was sent to Flash Auto Electrical by RDG to 'sort out' the problem. After days without any response from RDG I phoned the auto electrician directly. He informed me that the actuator motor could never have worked because the brushes on the electrical motor were not fitted correctly by RDG. RDG then obtained the4x4 control module. BUT STILL NO LUCK.Since the car was sent to Flash Auto Electrical up to 18th July 2013 (almost 4 months) only the problem on the fuel gauge had been sorted out. I am now sitting with a vehicle, permanently in 4x4, ABS LED on and 4x4 LED flickering. PLEASE HELP


Company: Rex Diff & Gearbox

Country: South Africa   City: Boksburg

Category: Cars & Transport


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