On 29/12/13 around 17:30 our family went to Europa in Plettenberg Bay asking to seat 30 of us. The waiter said the manager refused to seat our family. We then requested to speak to the manager, Colin, who came out without greeting & responded by saying, "What? ". We then tried reasoning with Colin saying we don't mind if we all sat separately in groups of 6-10 per table to which he responded rudely, "No, I can't do that! ". There were visibly more than enough tables to seat much more than 30 people so we asked Colin what was the issue explaining again we didn't mind if we sat separated to which he responded, "I can't seat 30 people". We then exclaimed that he cannot just refuse to seat us without a valid reason to which he responded, "Yes, I can! ". He also went on explaining that we should consider how it would be for his other patrons."Other patrons"??? Clearly he spoke from a derogatory perspective at which point we had left.
Colin is white. We are non-alcoholics & not troublemakers but this guy clearly had a disturbingly or facist attitude towards us fellow South Africans in our beautiful country! We demand an apology&some respect! This guy should be fired & banned from dealing with people!!
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