AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Kauai Food & Juice Co - Bad service, un expected, and will never go back | #26382

Kauai Food & Juice Co
Bad service, un expected, and will never go back

On Mon 29 Jan, around 20:45 - 21:15. I've been to the Virgin Active club at Claremont, and after my work out, I decided to have one of the chilling and refreshing smoothes, and t was a very bad call.

I've asked the lady for a good choice and she has recommended one of the main requested products, a smoothe with great taste.

I've asked her if it is possible to bring it to my table (just 2 m from her) and she agreed with pleasure.

After more than 15 mins of waiting (thought they are still busy doing that incredible remedy, I've noticed that everyone was leaving and the lady already changes her costume and closing all machines?
I've asked her whether it is possible to bring me my request now - since I've been waiting now for more than 20 mins- and... To my surprise she looked around, and she brought me a cup.
It was wet allover, it was melted and you can see water dripping allover the cup, and what was thought to be a good smoothe becomes a sup?
The best think that she's done when I looked at the cup with a big surprise look on my face is that she dropped the cup on my table (I was busy checking email on my iPad) and left, saying she forgot to bring it to me.

Date:

Company: Kauai Food & Juice Co

Country: South Africa   City: Claremont - Virgin Active

Category: Cafes, Bars, Restaurants

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