AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: KFC - TERRIBLE SERVICE, DISGUSTING FOOD | #102384

KFC
TERRIBLE SERVICE, DISGUSTING FOOD

On Wednesday morning, 1 May 2013 at 01:00 my friend and I went to the drive-thru at KFC Waterglen Centre. Upon arrival there was no one at the first window. There was a car ahead of us so we could not order at the second window either. We waited for around 15 minutes before we saw a person appear at the first window. The car ahead of us had still not been served. We had to climb out of our car - because there was a car behind us - to walk to the first window, order and pay. We were told that no Coke or Coke Zero was available and that they were out of straws. We went back to our car and waited another 10 minutes to no avail. Hungry, tired and pretty frustrated by not being able to just drive off and buy a garage pie I went to the second window. I met a very rude woman who seemed to be in some state of inebriation walking pathetically slow in what had to be the dirtiest kitchen I had seen in a long time. After waiting 45 minutes in the cue, we got our food just to discover at home that the chicken was off, the mash had no gravy, the chicken on the burgers were ridiculously tough and the chips were rock hard. Absolutely pathetic KFC!!!

Date:

Company: KFC

Country: South Africa   City: Waterglen Centre

Category: Cafes, Bars, Restaurants

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