I phoned Hyde Park branch at 13.50 to enquire about opening another account. After selecting option 5, the phone rang continuously until 13.53 when I rang off. Is this how clients are treated when phoning in? So much for being a client of FNB for 40 years... ...
I applied for a loan and sent all documents it has been approved. I call and leave messages for the one lady to call back and i have e-mailed her she does not respond to e-mail or does not return calls. The lady came yesterdau to sign documents and said they will deposit the money and i will have ...
We always remember to complain/see the BAD, today I am delighted to say I am an Indwe client. Youe staff member Elsa Stander is a real asset to the company. I have dealt with her on many occasions and that is because of the mere fact that I insist to speak to her. Once again she has given me ...
As a long serving and loyal customer, I've always looked to my Bank of Choice for Service, Advice & Products. I've held the Bank in very high regards, respect and it is rather unfortunate that I have to resort to this form of media to get my message across, after many failed attempts. I was ...
I took out a building loan for R10000.00 through Build It with real people for 24 months with a premium of R727.87. After 7 months of paying my premiums and paying a lumpsum of R5000 i wanted to settle my account on their statement they quoted an amount R1805.88 which was outstanding but on their ...
I want a debit order reversed on my account immediately and contacted the Uitenhage branch. They wanted me to come in and fill out a form before assisting me. So I went to the branch in The Bridge / Green Acres, waited in the queue for over 30 minutes, only to be told that I must complete a form ...