On Monday, 11 November 2013, I called Dial Direct call centre with a query that was handled by Mr Sharief Abrahams. What I liked about him was the ability to listen and take action. He firstly apologised for what happened, then explained to me which steps he will be taking. He called me the ...
It's the first time that I claimed for a motor vehicle accident & was very anxious. However, the consultant's knowledge & very polite, friendly attitude really had a calming effect on me. He conducted himself in a very professional manner & always reassured me as he was interviewing me. ...
Called for the 3 rd time in my life, this time I took more time to listen, now I understand. Thamie is very good, does not talk too fast, I'm a slow listener. Saved more than N$ 1000 per month on premiums, I figure: if insurance companies rob you, at least outsurance will rob me at a lower cost... ...
Hi, My mom has an policy with you for years now and every month the money goes off her account and leaves a number 00031162432 00GPPRM and that's it. Like most complaints, she does not have any proof of the insurance. All her details has changed and she also need to add and remove on all as one of ...
THE SERVICE AT STANDARD BANK IS DISGUSTING!!! MY FATHER INLAW JUST CAME OUT OF HOSPITAL AND HE WENT TO DRAW MONEY TO PAY FOR HIS FOLLOW UP VISIT... AT THE ATM IN BERTRAMS SPAR HE WAS ACTUALLY ROBBED!!! LUCKILY HIS WIFE WAS WITH HIM!!! SHE MADE A PLAN TO CANCEL THE CARD IMM AT THE SPAR, WHAT MAKES ...
Good day Last month I settled my accounts with African bank. I was promised a settlement or paid off letter. when I do a credit check the account is still not closed and I haven't received my paid off letter from African bank. Account was paid off 7 October 2013 even now the account is still active ...