Im not a fussy customer but the kind of service i received at bedfordview (eastgate mall) 13/11/2013 was nothing but bad. I just dont understand how a customer has to wait literally an hour just to close a savings account meanwhile its not even month end. What annoys me more is that there was only ...
So I went overseas in August using my credit card to swipe and withdraw cash. It is now November and I am being shafted by paying two finance charges. Apparently, there is a finance charge for swiping your card AND a charge for withdrawing cash, which then gets deducted separately. Strangely ...
I fetched my replacement card last week. I loaded the FNB app on my phone and continued to use that, my card and my cellphone banking without problems. This W/E I suddenly started getting access errors when trying to access my online banking and at least 10 times it gave me the error '3rd failed ...
I have 3 accounts with STB and have had many issues when it comes to them assisting me in troubling times, but they are quickly to deduct monthly fees etc. My main issue with them is concerning my mother's STB account. Her card was, took place and I fought with them for more than a year. She had ...
Last week I contacted Liberty and asked them to cancel one of my policy, I spoke to a financial advisor and I told him that I wanted to cancel the policy and he assured me that he will do a follow up i.e.. send me cancellation documents. Till to date that has not happened. I am utterly disgusted ...
In July my car broke down outside Clanwilliam at about 8 pm on a Friday evening. I called Outsurance and was assisted by Harvey who helped get my car towed and me transported to accommodation overnight. I was impressed with his follow up and the fact that my claim was settled within a few weeks. ...