Complaint / review / scam report
First National Bank
FNB thinks it is above the law

On Friday the 12th of April 2013, I went to the FNB branch in town to open an account. Upon arrival, I was told that I could not open a cheque account with my passport. When I told the staff that in terms of legislation, a passport is a legal form of identification, they told me that FNB's rules state that they are not allowed to accept a passport. Clearly FNB's staff thinks that the law is something that only non-fnb employees should care about as FNB is above the law. Over the weekend I found my ID book and then on the following Monday, I went to the FNB in VaalMall and was met by the most incompetent woman ever to work at FNB. There I was told that my printed electronic statement is not a valid proof of address and that I should bring one of my parents with to come and prove to her that I actually live where the statement shows I live!!!! This is absolutely ridiculous thing I have ever heard of in my life! a 33 year old man has drag his mommy with because the bank lady is a nasty woman! FNB is also as there was no white person around that could assist me in my own language! BEE does not mean replace all the whites with blacks!
Author: Empero


Offender: First National Bank

Country: South Africa   Region: All Country   City: Vanderbijlpark

Category: Business & Finance

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