First National Bank
NO DEVICE AS PROMISED

I ordered Blackberry Z10 on the 6th of March, had a major fallout with FNB that i had to re-apply for the Device again. To cut a very long and sad story short, the device order is sitting with Enginuity and was supposed to be delivered today as promised. I called Enginuity to check status of the delivery, i was told the device is not dispatched yet and the lady honestly said she doesn't know when it will be dispatched.

I am also disappointed with whoever replies to this Threads, the only thing I will get will be:

Hello Prince,

Thank you for highlighting your concern with us.

We have escalated your complaint to our Core Banking Solutions department. You will be contacted with feedback regarding this matter.

Your reference number is.

Regards

Its like copy paste to all complains, no sense of engagement or helpful response. I am very disappointed FNB