AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Going around in circles! | #92794

First National Bank
Going around in circles!

I was meant to create a public beneficiary for a homeloan (standard bank) and I accidently created a Sbsa Vehicle Access Finance. I made a deposit in the account and didn't even realize that it was an incorrect one. I noticed the mistake last week and went into an FNB branch to arrange for a reversal and was told that they weren't able to reverse from their side because it was paid into a vehicle finance account and was told to go to Standard Bank. Standard bank told me to go back to my bank as the reversal can only happen from FNB. This is rather frustrating! I called the call centre and no one seemed to know what to do. How else am I suppose to get my money back?

Date:

Company: First National Bank

Country: South Africa   City: FNB

Category: Business & Finance

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