I AM STUGGELING FOR 3 DAYS TO GET A SETTLEMENT LETTER OUT OF FNB... EVERYTIME I GO TO THE BANK FOR THE LAST 3 DAYS THEY TELL ME THEY ARE STILL OFF LINE... I NEED MY SETTLEMENT LETTER OF MY PERSONAL LOAN URGENT. IT COST ME TIME AND MONEY THE WHOLE TIME TO GET OFF AT WORK. THIS IS UNACEPTABLE THERE MUST BE SOME WAY TO GIVE ME A SETTLEMENT LETTER IF YOUR SYSTEM IS OFF LINE WHY DO YOU DO NOT HAVE BACK UP FOR QUERIES LIKE THIS.
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