I have been waiting for feedback on a 2nd home loan with FNB. Firstly our income wasn't sufficient, we were granted a lower bond only to later pick up the rental income submitted was not captured as total income.
Later advised the new amount granted will be based on the evaluation. But the evaluation is lower than the municipality figures. I would like details on the evaluation done and possibility a contact number.
Other institutions are granting higher evaluations on same property. Spoke to Saska Groom now at FNB Home-loans as well as her supervisor who advises we (the customer) should send FNB a market related comparable before they consider a higher figure. You have gotta be kidding right??? Is this not the responsibility of FNB?
I guess actions speak louder than these words "HOW CAN WE HELP YOU? "
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