AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - STANDARD BANK DEDUCTS CASH BUT DOESNT PAY OUT!! | #88568

Standard Bank
STANDARD BANK DEDUCTS CASH BUT DOESNT PAY OUT!!

ONCE AGAIN ONE OF THE WORST SERVICE PROVIDERS IN THE WORLD MUST BE STANDARD BANK.
ON 26/03/2013 I TRIED TO WITHDRAW MONEY FROM HIGH CONSTANTIA ATM. AFTER WAITING FOR SEVERAL MINUTES, THE ATM SUDDENLY SHUT DOWN, WITHOUT GIVING THE MONEY I HAD TRIED TO WITHDRAW. I LEFT AND TRIED THE NEXT DAY AGAIN AT THE SAME ATM. THIS TIME I GOT MY MONEY, BUT LO AND BEHOLD THE GENIUS STANDARD BANK HAD DEDUCTED THE MONEY I HAD NOT RECEIVED THE DAY BEFORE AS WELL.
SO INTO THE QUEUES AT STANDARD BANK FOR HALF AN HOUR - THEN ON THE PHONE FOR ANOTHER 15 MIONUTES WAITING FOR SOMETHING THEY CALL "CUSTOMER SERVICE" - AFTER WASTING AN HOUR IN CONSTANTIA BRANCH I EVENTUALLY GOT A REFERENCE NUMBER AND WAS TOLD THAT THE AMOUNT WOULD BE TRANSFERRED INTO MY ACCOUNT WITHIN 4 - 5 WORKING DAYS!!
THAT WAS ON THE 28TH MARCH - TO DATE THE HAVE STILL NOT PUT MY MONEY BACK!!
THAT IS CALLED THIEVING STANDARD BANK - I WANT MY MONEY BACK WITH INTEREST AND I WANT IT BACK TODAY!!
AS USUAL I HAVE TO END BY SAYING WHAT AN AWFUL EXPERIENCE IT IS WHENEVER I HAVE TO DEAL WITH YOUR BANK!! THIS IS THE 5TH TIME THIS YEAR I HAVE HAD REASON TO COMPLAIN ABOUT YOUR SERVICE!!! SHAME ON YOU STANDARD BANK!!

Date:

Company: Standard Bank

Country: South Africa   City: Cape town constantia

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google