Standard bank allowed unauthorised debit orders to Nudebt Management to go through for a period of 5 months and on one occasion 4 payments errors made in one month). After numerous queries and stopping such payments to no avail, i eventually had to close account (of over 20years) and open a new account. And yet no one can explain to me how such payments were authorised? Nudebt refuses to refund me stating I should claim from the people who authorised such payment and have, according to them, have cancelled ties with people who the payment goes to (everyone seems to be vague about whon the payment actually goes to). Please explain to me how such unauthorised payments are going through?
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