AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - IS THIS STRIVING FOR GOOD SERVICE? | #87399

Standard Bank
IS THIS STRIVING FOR GOOD SERVICE?

STANDARD BANK HOME LOANS DEPARTMENT MUST BE THE WORST IN THE COUNTRY.

I HAVE BEEN APPLYING FOR A HOME LOAN SINCE OCTOBER 2012, AND EACH TIME STANDARD BANK HOME LOANS EITHER DECLINE, DELETE, DO NOT PROCEED ETC.

THEY DO NOT HAVE THE GUTS TO CALL ME, AS A CLIENT TO ADVISE ME OF MISSING OR INCORRECT DETAILS, THEY JUST DECLINE.

I HAVE SUBMITTED ALL NECESSARY DOCUMENTS NUMEROUS TIMES, BUT THIS MORNING, I WAS SHOCKED...

STANDARD BANK DELETED THE APPLICATION ON THE GROUNDS THAT I AM SELF EMPLOYED, NOTING THAT I HAVE SENT IN 3 MONTHS SALARY SLIPS AND 4 MONTHS BANK STATEMENTS.

THEY ASK FOR STATEMENTS BEGINNING ON THE 1ST OF JANUARY 2013, WHEN THEY AS A FINANCIAL INSTITUTION CANNOT EVEN PROVIDE THIS TO THEIR CLIENTS...

I AM VERY DISAPPOINTED IN STANDARD BANK, AS ON A HOME LOAN OF R 630K, THEY WILL BE MAKING FAR MORE ON INTEREST.

WHY IS IT THAT A PERSON WHO IS EARNING AN HONEST LIVING HAS A PROBLEM TO GET A HOME LOAN, WHEN HE/SHE IS PROVIDING ALL YOU ASK FOR.

I HAVE BEEN THROUGH THE MILL WITH STANDARD BANK, AND NOW WOULD LIKE A MANAGER OR SUPERIOR TO MAKE CONTACT WITH ME.

THANK YOU.

ARDIEL CAJEE
0823745540
[Email Removed]

Date:

Company: Standard Bank

Country: South Africa   City: HOMELOANS DEPARTMENT

Category: Business & Finance

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