I made arrangements with Flexi trade, a collecting agency representing Loanfin, and based on my financial status I offered to payR500 monthly as I was going to increase it once my financial situation improved. They had asked for a pyment of R750 monthly, and the person they sent to get me sign the papers even made a note that the client wishes to pay R500. To my surprise when the debit order went off, they debited R750, instead of the R500. I decided to let it go, and continue with the payments. At the end of March when collecting my salary advice from my employer I discovered that they have garnished me for R750, and they also collected the same amount from my bank account.
I spoke to Desere to get clarity, and she said their clien, Loanfin< instructed them to garnish me as they think I will change the bank account thus skiping payments. I then asked them to refund me the money they debited, and she said she asked me to send them an email and include my bank details
I sent an email, and she responded and advised that the debit order had been stopped and she asked the refund department to refund me, and that was on 27th March when I received her email. I still haven't been paid
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