Our apartment was broken into in January 2013, which needless to say was incredibly stressful however thanks to Dial Direct and their very competent staff the insurance process was easy and my items were replaced within two weeks of submitting my claim. A special thank you to Tougheeda Brown who was very very helpful and kept me informed throughout the process. Thank you Dial Direct, keep up the GREAT customer service :) Kind regards, Robyn Simpson
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