AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Card payments taken off account late | #6132

Standard Bank
Card payments taken off account late

Over the december holidays I have been away mostly, therefore relying on the ATM slips and cell notifications to know whats happening in my account.on 17.12.12 I paid several accounts with my card. The money was never taken off my account and was only deducted on 7.01.2013.as far as I am concerned, card payments is cash out and should be taken off my account within days. How is it possible for the bank only to deduct payments month later.the result, my account is now nearly R3000 in the red and the bank is charging me 21% interest on overdraft. How is it possible, I basically spend money that wasnt even in my account. I didnt notice that the amounts wasnt deducted as I got bonus and the funds was more then normal and I would not have noticed and not having access to statements or internet the ATM information was to me the true reflection??? How can the bank do this, when I phoned to ask the consultant let me know there is nothing she can do.how can the bank not reflect all your transactions.this has never happened to me and now I have to pay interest aswell. This is unexceptable. This means that at the end of this month I will be R3000 short on my budget. I dont have overdraft facilities eithe

Date:

Company: Standard Bank

Country: South Africa   City: Montana

Category: Business & Finance

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