Nedbank
Order almost 2 weeks outstanding

I made an order for 1 coffie masjien and a dozen roses on the 11/02/2013. Delivery was suposed to be have done on the 18/02/2013. Its now 28/02/13 and almost in a new month. What is going on here. Deliver the stuff asap or refund my hard earned green backs points pls
Order nr1013525