AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Service with a smile | #49384

Absa
Service with a smile

I have dealt with Gail Conlan since 2007 when she was in a previous department and now I work for a new company and Gail has moved to her current position. But what has not changed is the ABSOLUTE fantastic service that she provide. We constantly complain about bad customer service but Gail should be a poster child for what great service is all about. She is always friendly, go the extra mile, follow up to ensure that what you requested or queried is done to your satisfaction and if not will follow up and contact you via email and telephone until you are satisfied. When you leave a problem with Gail you know it will be resolved. I have dealt with other departments in ABSA and believe me they can all learn what customer service is about from Gail. Her office number is 021 9506817. I show my appreciation to her with a bunch of flowers every year but I feel that is not enough. ABSA if you have an award or reward for excellence look no further than Gail Conlan.
Regards
Gail Miller
Senior Bookkeeper
Kagiso Vantage (Pty) Ltd
Tel: 021 434 5620

Date:

Company: Absa

Country: South Africa   City: Customer Service Centre

Category: Business & Finance

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