AfricaComplaints.com » Business & Finance » Complaint / review: Discovery Life - 30 days notice period for what??? | #35057

Discovery Life
30 days notice period for what???

On the 28 January I contacted Discovery to apply for Medical Aid. The forms were emailed to me, I completed and sent through the dame day. I took a home pregnancy test on Friday, 1st Feb & the test was positive. On the 03 Feb @ 10am I was called by an agent from Discovery who confirmed receiving my application, I had mentioned to him that I had discovered I was pregnant and also advised him that I was not interested in the medical aid if Discovery could not cover me giving birth. He understood this and asked me to go to the doctor to get this confirmed. I went to the doctor on Monday, 4th Feb & completed the relevant tests which proved I was 6 weeks pregnant. I scanned & emailed this note to Discovery the next day. Yesterday, 7th Feb, I received an sms stating my application had been approved. I contacted Discovery immediately to confirm if they will be covering my labour but they said that they had not as yet received my letter and only covered me & not my maternity. I once again told the consultant that I wanted to cancel immediately but he asked me to, hold on for confirmation from their underwriters. I refuse to give a 30 days notice? I cannot afford paying for nothing.

Date:

Company: Discovery Life

Country: South Africa   City: Gauteng

Category: Business & Finance

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