I have a policy with JD funeral which I took the policy over from my late Aunty, as a main member I've put 3 of my dependent, which was my husband, my first born and my youngest brother, My husband passed away on the 17 of November 2022, so I reported to them that my husband has passed where I expected them to assist in arrangements with funeral, but only to find out the person who was assisting me with adding other members to my policy which is my husband she didn't add him and she didn't even gave me the policy doc, the only thing she gave me was member ship card. They say there's nothing they can do to assist me, while I want to bury my husband.please help me
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