AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Funds debited without knowledge | #330973

First National Bank
Funds debited without knowledge

After every helopeter the bank inform they will investigate and come back to me! well first i was told it was a legal debit but this did not show on my statements as they said it was fuel purchases made on 13 feb 2013 by unknown garage! i asked for the slips or cctv as i get notified within 1 minute of any transaction made and do not know of this. fnb then again said i bought petrol in feb 2013 but the garage did not need the money untill november 2013 then they only withdrawn the funds from my account!!! Now i aint a baboon but if i bought petrol and swipe my card, that money is paid from fnb to wherever i purchased, i get a sms and see that on my weekly statement. On the last helopeter a friendly girl phoned me to confirm they will investigate and request the signed slips and the cctv as i know garages have that. now i get smses and mails"o FNB :-) Please note, you are in excess of your limit by R 4406.99 on Chq Acc... 378614. Bal: R 4406.99-, Arr: R NIL. Kindly adjust today." i have other banks doing just fine, and wont use that acc untill resolved. i wont even pay that hundreds of rands fnb add for interests. fnb lets meet in court then u have to bring your proof!!!

Date:

Company: First National Bank

Country: South Africa   City: Strand

Category: Business & Finance

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