OSwitched to FNB telephonically around the 8th Jan.14th Jan received an sms confirmation about receiving my request to switch my debit orders. The same day on the 14th I received an sms from FNB to collect my card at my branch. On the 15th, the debit order switching process started, which I was happy to be kept informed about. On the 18th I went to Midlands Mall to collect my card. The lady assisting me confirmed when I received an sms still sitting at FNB that I don't need to do anything further to activate my card as it ha been done for me. I asked about submitting proof of residence and copy of ID.She then told me she thought I had already submitted because her system said so. I gave her the documents to make copies and I left. The next day I deposited a service fee of R110, a few more days later I deposited more money to allow for switched debit orders to get the money from FNB.On the 22nd i received an update from FNB confirming a date that Hollard was going to debit and it was 25/01/2014 and my Unity Insurance was in progress. On the 28th i received an sms from FNB saying they couldn't debit Hollard. Yet Hollard, Unity Insurance and Multichoice tried unsuccessfully to debit.
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