When phoning the Standard Bank National Customer Services Line, the service requires the clients card number & pin number.
According to the bank, this information should not be given to any person, not even the bank officials - yet the telephone service requires that you enter the information, in order to proceed with the query.
Myself and a few colleges are not willing to take the risk of providing our private pin numbers during inquiries and find it surprising that the bank service requires such information.
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