Unable to contact anyone regarding a refund. Have to phone multiple times just to be cut off when I get thru. When I do get thru I am put on hold to be transferred somewhere else which never happens because I'm cut off again.
Very frustrating as staff do not seem knowledgeable - a feeling of not wanting to help persists.
Emailing doesn't help either. I only received one email which basically tells me to phone the share call number. No replies from this email account either.
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