I would like to loge a complaint regarding the service I received from Atlas Finance/ Schoeman regarding the repayment. I took out a loan for R8000 which my installment was due on the 15th Nov 12. The debit order did not go through and I was contacted by Margaret to come and make a cash payment which I did. Whilst I was at the branch I asked what might be the problem and why can't you get the money she did not know. Margaret & Catherine swipe my card again and promised me that it won't happen again. I told them I can't come to the branch everytime to make a cash payment whereas the debit order is arranged. On the 15 Dec 12, it happened again, Margaret contacted me and I told her I won't be able to come since it was Dec holidays and I was on leave. I told her I will come in Jan13, unfortunately I could not go I had some commitments, the debit order did not go through again, I promised that I will pay in Feb 13 which I managed to pay R1500 which Patience did not want to accept. She threatened me to pay in R700 otherwise she is handing the account over for garnishee. Is it legally fair to hand over account if only TWO months in arrears? Please investigate the matter urgently. Modise CJ
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